Related skills
azure linux aws windows server sql server📋 Description
- Respond to client issues by phone, email, or portal
- Manage and complete scheduled tasks on time
- Escalate incidents to senior engineers when needed
- Follow ITIL processes and document changes
- Contribute to the knowledge base and change management
- Lead problem analysis and mentor teammates
🎯 Requirements
- 1-2 years in a systems administrator role; 2-3 years in managed services
- Strong server and network architecture knowledge
- Windows Server and Linux troubleshooting; middleware and SQL Server
- VMware ESXi/VSphere; AWS or Azure; SQL Server (preferred)
- Excellent English communication; client-centric approach
- ITIL certification desirable; Microsoft/Red Hat cert nice to have
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