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linux aws sql grafana kubernetes📋 Description
- Collaborate with Product, Customer Support, and Operations to resolve escalated issues.
- Coordinate with offshore team members to ensure 24/7 support.
- Monitor production systems for performance, availability, and reliability.
- Respond to production incidents; triage, root-cause analysis, and fixes.
- Develop, maintain, and optimize monitoring and alerting systems.
- Analyze system performance and identify improvement opportunities.
🎯 Requirements
- High School Diploma required; Bachelor\'s Degree preferred.
- Minimum 3 years in engineering, production support, or related roles.
- Linux/Unix experience with CLI tools.
- SRE principles, including SLOs/SLIs and error budgets.
- Cloud & Containers: AWS and Kubernetes; basic pod status.
- Incident Management using Jira or ServiceNow; strong communication.
🎁 Benefits
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Remote or hybrid (4 days in-office) work schedules
- Best Workplaces for Commuters 2023 & 2024
- The Washington Post Top Workplaces 2023-2025
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