Follow up on ticket submissions and manage tracking systems to ensure prompt issue resolution.
Collaborate with Developers, BAs, and Architects to fix issues.
Document daily processes and capture operational details.
Log actions in Salesforce and Confluence.

🎯 Requirements

Asset Management expertise; knowledge of product manufacturing processes.
Strong IT/data skills: SQL, data modeling, and PM familiarity.
Experience with IT support activities.
3-6 years of relevant experience.
Salesforce knowledge (CRM, IM Library, Product management).
L1-L2 support role with Asset and Wealth Management knowledge.

🎁 Benefits

Open, diverse, inclusive culture.
No forced hierarchy; strong career growth.
Work with international banks, insurers, and payments providers.
Opportunity to transform financial services and energy sectors.

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