DOD Customer Success Manager - Top Secret Clearance (McLean, VA)

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

consulting saas ai paas enterprise architecture

📋 Description

  • Uncover and shape customer goals, translate to actionable plans.
  • Drive execution of plans with the customer.
  • Drive adoption by helping clients build Appian apps.
  • Identify opportunities to expand client use and value.
  • Remove barriers to adoption and expansion of Appian software.
  • Establish yourself as trusted advisor with key stakeholders.

🎯 Requirements

  • Bachelor's degree, ideally in a technical field.
  • 5+ years in tech consulting, success management, or advisory.
  • Trusted advisor with ability to drive measurable business value.
  • Experience implementing or testing enterprise SaaS/PaaS.
  • Strong knowledge of system integration and data architecture.
  • Excellent communication and presentation with executives.

🎁 Benefits

  • Training and development during onboarding and ongoing learning.
  • Mentorship and First-Friend program for new hires.
  • Growth opportunities including leadership programs.
  • Tuition reimbursement for continuing education.
  • Inclusive community with affinity groups.
  • Competitive career development and resources.
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