Consultant

Consultant at Appian Corporation

Location: London, United Kingdom • Job Type: Full-time • On-site

About Appian

Appian is a leading provider of low-code software that enables organizations to build and deploy enterprise applications rapidly. As a Consultant, you will work with clients to implement and maximize the value of Appian solutions.

Role Overview

As a Consultant in Appian’s Customer Success team, you will collaborate closely with customers to understand their business needs, translate those needs into practical Appian solutions, and guide delivery and adoption of the platform to ensure successful outcomes.

Responsibilities

• Gather and analyze customer requirements and translate them into Appian designs and configurations
• Lead or participate in client workshops, discovery sessions, and onboarding activities
• Configure and customize Appian solutions, integrate with other systems, and validate results
• Provide hands-on training and enablement for end users and administrators
• Collaborate with cross-functional teams (delivery, solutions, and sales) to ensure project success
• Monitor project timelines, scope, and budgets; manage stakeholder expectations
• Drive customer adoption, measure success metrics, and support renewal opportunities
• Offer post-implementation support and collect feedback for continuous improvement

What We Look For

• Experience in software consulting, professional services, or customer success
• Strong communication, presentation, and stakeholder management skills
• Ability to translate business requirements into technical solutions
• Comfort working in a fast-paced environment with a cross-functional team
• Willingness to travel as needed (if required by project)

Why Appian

Join a collaborative environment that emphasizes growth, client impact, and innovative low-code solutions. We offer opportunities to develop professionally and work with leading customers around the globe.