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project management vendor management operations sops retool📋 Description
- Lead onboarding for new partners—requirements, SOW, planning, launch, stabilization.
- Build detailed project plans, manage timelines, drive cross-functional alignment.
- Develop partner-facing docs, SOPs, and day-to-day workflows.
- Deliver onboarding and training sessions to partners and internal teams.
- Define and refine operational procedures, including partner workflows.
- Support updates to ops systems/tools (Retool, integrations) via requirements and rollout.
🎯 Requirements
- 5-10 years in operations, PM, partner ops, supply chain, or program mgmt.
- Proven ability to manage multi-team, multi-stream projects end-to-end.
- Strong ability to build, document, and maintain SOPs.
- Exceptional communication and stakeholder management with Finance and Legal.
- Comfortable aligning system updates and requirements with Product/Engineering.
- Organized, detail-driven, and proactive; brings clarity to ambiguous problems.
🎁 Benefits
- $73,000 – $90,200 USD (Illinois Compensation Band).
- Base pay plus bonuses and full benefits.
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