Technical Writer

Apify's mission is to help anyone get more value from the web with automation, AI agents, and web scraping.

Why?

We believe that humans have better things to do than filling forms, compiling huge Excel sheets of copy-pasted data, or watching thousands of videos to determine whether they include a specific brand logo.

Those are jobs for machines.

And just as in the real world we have tools that make our lives easier, we should have tools to make our lives easier on the web.

Web automation has a profound impact. Our users automate service unsubscriptions to save people money, and they collect billions of rows of data from all over the world for AI training, protection of consumers, or finding lost children. We give AI chatbots the context to interact intelligently, and we’re developing novel ways to work with generative AI like ChatGPT.

To support this mission, Apify is looking for a mid-level or senior Technical Writer to handle the documentation needs of different product teams. If you have past technical writing experience, programming understanding, and can explain complex concepts clearly, join our team in Prague, Brno, or remotely.

What you’ll be working on:

Currently, our Technical Writer, Michal, works mainly as an editor for texts created by Developers, Product Managers, and others. We now want to expand the team to divide the Product teams and have an assigned Technical Writer for specific teams.

We’re looking for two Technical Writers who would cover two distinct areas:

1. One for Apify Console, our main platform, with Apify Store and the entire ecosystem of Actor creation, usage, publishing, and monetization.

2. The second is for developer tools and more technical features in Apify Console, such as Apify SDK and CLI, APIs, Crawlee, storage, or proxies.

Since this will involve shaping future collaboration with the engineering teams, we’re looking for mid-level or senior Technical Writers with experience collaborating within the development process.

The development teams work in an agile environment with two-week sprints. The main tooling involves ZenHub, GitHub, and Slack. Our documentation is then written in Markdown and built with Docusaurus. You’ll be primarily exposed to JavaScript and occasionally Python.

Apify is built mainly for developers and low-code/no-code integrators, so this technical writing is quite technical. At the same time, Apify’s user base is growing, and we’re seeing more users who need to understand the functionality without diving into code or reading complex technical descriptions. So, creating content that is precise for an engineer yet accessible for non-technical audiences is key.

When we’re not writing or reviewing, we’re currently looking into revamping Apify Academy. We’re also in the early stages of different projects, such as learning how to use AI to our advantage or how to measure and express the impact of documentation.

They say there are no perfect candidates, but you might be the one if you have:

• At least 2 years of technical writing experience, ideally in a SaaS company.

• Experience with writing and maintaining REST API documentation.

• Ability to read JavaScript and Python. Higher programming skills are an advantage.

• Professional verbal and written communication skills in English, and you can craft accurate and engaging technical content.

• The ability to explain complex information to customers clearly and concisely.

• Experience with communicating between different types of colleagues, such as Developers or Product Managers.

Additionally, the following are advantages:

• The ability to establish technical writing processes in development teams.

• Awareness or even knowledge of instructional design.

• Experience working with Git.

• Advanced usage of AI tools for technical writing.

By the end of the first 3 months, we expect you to:

• Onboard by exploring the platform, getting acquainted with your development teams, learning the documentation processes, and mastering the essential tooling that supports your daily workflow.

• Make your first contribution to Apify’s documentation.

• Start establishing a working process with your development teams.

• Begin by being the bridge between your development teams and the Documentation team.

• Learn our educational materials - inside and out.

By the end of the first 6 months, we expect you to:

• Participate in team discussions about the processes and tasks.

• Stay up to date with newly released functionality.

• Have detailed knowledge of the functionalities your development teams own.

• Start working on a larger project or rewrites in the documentation.

• Learn how to work with our staging environment to test out recommended approaches.

Why should you work at Apify?

• Space, support, and autonomy for personal growth, with a direct impact on our success

• Full-time position in Prague (Lucerna Palace), Brno (Titanium), or fully remote

• Flexible working hours (perfect for both night owls 🦉 and early birds 🐥)

• Nobody counts holidays as long as the work gets done 💪

• Stock options and profit sharing 💰

• Free Multisport card

• We welcome pets, kids, and bikes in the office

• Epic team buildings and offsites 🚢 with biking, canoeing, and other adventures 🪂

• Solid education and training budget, conference tickets, internal “Eat & Learn” sessions, and the possibility to work across teams

• Generous hardware budget 💻

• Free lunches every day when working from the office 🌮🥡

• Unlimited supply of ☕ & 🍺 and snacks

• Free entry to the wonderful Prague and Brno Zoo 🐘

• Ping-pong, chess, PS5, lightsabers, foosball league after lunch.

For more details about Apify and what it is like to work with us, see our Careers page.