Related skills
hubspot sql intercom tableau customer.io📋 Description
- Design outbound touchpoints for high-volume, low-touch customers.
- Own external messaging with stakeholders (Product Marketing).
- Refine journey map and coordinate data reporting with the Data team.
- Drive product adoption and net revenue retention via targeted messaging.
- Implement and evaluate experiments; hands-on at the start.
🎯 Requirements
- 5+ years in agile SaaS with high-volume, low-touch segments.
- Proficiency with SQL for data analysis; Tableau, Mixpanel, Redash.
- Deep understanding of the customer lifecycle; experiments over perfection.
- Own initiatives end-to-end: ideation, organization, implementation, evaluation.
- Influence without authority; conduct customer research; content in English.
- Experience with 2+ engagement platforms (Intercom, HubSpot, Customer.io, Braze).
🎁 Benefits
- Flexible hours; Prague/Brno or remote from Czech Republic, with biweekly office visits.
- Stock options and profit sharing.
- Free Multisport card; daily lunches and snacks in the office.
- Education budget and conference tickets; Eat & Learn sessions; cross-team work.
- Epic team buildings and offsites.
- Pets, kids, and bikes welcome in the office.
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