APAC Technical Product Leader - Fintech / Partner Success (100% Remote - India)

📋 Description

• Lead implementations and UAT across multiple accounts; API testing and data pipeline checks.
• Validate partner-reported issues with reproduction steps, logs, and API debugging.
• Maintain documentation and apply project management best practices.
• Serve as primary technical contact for APAC accounts; conduct QBRs with metrics and business outcomes.
• Identify expansion opportunities via usage analysis; partner with Sales on upsells.
• Coordinate across Product, Engineering, Support, and Customer Success; translate feedback into product requirements.

🎯 Requirements

• SQL literacy; understanding of software architecture, APIs, REST, and data structures.
• Experience in roles such as Technical Account Manager, Solutions Engineer, Technical Support Engineer, Product Management, or similar hybrid technical-customer roles.
• Strong judgment in evaluating issue severity, partner impact, and operational urgency.
• Excellent communicator who builds trust with partners and internal teams.
• Comfortable handling multiple partners with prioritization and organizational skills.
• Adept at turning ambiguity into clarity and designing scalable processes.

🎁 Benefits

• Well-funded startup with large ambitions and competitive salary; pre-IPO equity packages.
• Carrot Cash travel stipend.
• Monthly cash allowance for private Medical, Dental, Vision & Life insurance costs as part of CPC.
• Voluntary employer contribution as part of Employee Provident Fund (EPF).
• Very generous parental leave.
• Flexdesk All Access Pass & Work-from-home stipend.