APAC Technical Product Leader - Fintech / Partner Success (100% Remote - India)
Related skills
sql rest apis data pipelines bi๐ Description
- Lead implementations and UAT across multiple accounts; API testing and data pipeline checks.
- Validate partner-reported issues with reproduction steps, logs, and API debugging.
- Maintain documentation and apply project management best practices.
- Serve as primary technical contact for APAC accounts; conduct QBRs with metrics and business outcomes.
- Identify expansion opportunities via usage analysis; partner with Sales on upsells.
- Coordinate across Product, Engineering, Support, and Customer Success; translate feedback into product requirements.
๐ฏ Requirements
- SQL literacy; understanding of software architecture, APIs, REST, and data structures.
- Experience in roles such as Technical Account Manager, Solutions Engineer, Technical Support Engineer, Product Management, or similar hybrid technical-customer roles.
- Strong judgment in evaluating issue severity, partner impact, and operational urgency.
- Excellent communicator who builds trust with partners and internal teams.
- Comfortable handling multiple partners with prioritization and organizational skills.
- Adept at turning ambiguity into clarity and designing scalable processes.
๐ Benefits
- Well-funded startup with large ambitions and competitive salary; pre-IPO equity packages.
- Carrot Cash travel stipend.
- Monthly cash allowance for private Medical, Dental, Vision & Life insurance costs as part of CPC.
- Voluntary employer contribution as part of Employee Provident Fund (EPF).
- Very generous parental leave.
- Flexdesk All Access Pass & Work-from-home stipend.
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