APAC Customer Account Coordinator

📋 Description

• Manage end-to-end order management and logistics for APAC Japan.
• Oversee full sales order lifecycle and RMAs in Oracle.
• Prioritize orders to meet revenue and shipment targets.
• Maintain accurate records and KPI reporting per policy.
• Coordinate onboarding, inventory management, and reconciliation.
• Communicate order status and shipment updates to customers and sales.

🎯 Requirements

• Bilingual English/Japanese (written and spoken) required.
• 2+ years in order management or customer service in electronics/manufacturer (multinational preferred).
• Proficient in Oracle ERP and MS Excel.
• Strong attention to detail in high-volume environment.
• Excellent cross-cultural communication and collaboration.
• University degree preferred; relevant experience considered.