Related skills
sql tableau power bi sift kyc/aml📋 Description
- Monitor, investigate, and resolve anti-fraud incidents daily.
- Collaborate with analytics to refine fraud rules (Stripe Radar) to comply with CASL.
- Provide outstanding customer experience to Manychat users and partners.
- Assist in establishing a system for identifying and managing anti-fraud risks.
🎯 Requirements
- 2+ years in fraud prevention, risk management, trust & safety, or SaaS/PLG/customer support.
- Strong analytical and problem-solving skills; ability to interpret data and identify fraud patterns.
- Proven ability to collaborate across security, compliance, and customer support teams.
- High integrity: handling sensitive information with confidentiality.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Clear written/verbal English communication; explain complex issues.
🎁 Benefits
- Professional development budget for conferences, online courses, and other relevant resources to help you grow.
- Flexible benefits package to tailor perks that matters most for you.
- Hybrid work and generous leave options to prioritize your work-life balance.
- In-office perks, including free snacks and meal allowance.
- Company-funded sport activities, annual offsites and team-building events.
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