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saas ai api claude claude code📋 Description
- Build strategic relationships with key decision makers to understand objectives and identify opportunities.
- Become expert in API, Claude Code, and Claude for Enterprise; guide customers to solutions.
- Leverage knowledge of customers to drive usage planning and adoption.
- Monitor usage patterns; identify optimization for API and Claude products.
- Own the customer experience lifecycle; manage account plans and QBRs.
- Develop scalable engagement strategies for the DNB portfolio.
🎯 Requirements
- 6+ years in Customer Success, TAM, or Solutions Engineering
- Experience with tech, SaaS, or digital-first businesses; high-growth/established tech
- Technical fluency in AI/ML concepts, API integrations, and software implementation patterns
- Experience with consumption-based and seat-based models; know expansion metrics
- Strategic mindset to identify growth opportunities and expansion plans
- Proven track record managing accounts, delivering measurable outcomes
🎁 Benefits
- Annual Salary: $200,000 – $260,000 USD
- Visa sponsorship available
- Hybrid in-office policy: 25% in office
- Generous vacation and parental leave
- Optional equity donation matching
- NYC office with flexible hours
🛃 Visa sponsorship
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