Customer Success Manager, APAC

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

ai api integrations claude claude code claude api

๐Ÿ“‹ Description

  • Build strategic relationships with APAC customers to optimize usage
  • Identify expansion opportunities and drive value across Claude products
  • Guide customers to Claude API, Claude for Enterprise, Claude Code
  • Manage customer lifecycle with account plans and quarterly reviews
  • Represent Anthropic in APAC and align with global teams
  • Enable regional processes and best practices for APAC

๐ŸŽฏ Requirements

  • 6+ years in customer-facing roles
  • Experience across consumption-based and seat-based models
  • Technical fluency in AI/ML concepts and API integrations
  • Ability to explain/demonstrate technical products to varied audiences
  • Strategic mindset for growth opportunities and expansion
  • Cross-functional collaboration and strong program management

๐ŸŽ Benefits

  • Bachelor's degree or equivalent experience
  • Visa sponsorship available
  • In-office 25% of the time in Sydney
  • Flexible working hours
  • Sydney office and supportive environment
  • Optional equity donation matching

๐Ÿ›ƒ Visa sponsorship

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