Related skills
change management ai api claude claude code📋 Description
- Build strategic relationships with key EMEA customers; identify expansion opportunities.
- Become expert in API, Claude for Enterprise, and Claude Code; guide customers to solutions.
- Proactively drive usage planning; understand current/future consumption and value.
- Monitor usage patterns; drive optimization across API and seat-based products.
- Own end-to-end customer experience; manage accounts and conduct Quarterly Business Reviews.
- Develop change management to drive adoption; enable training programs and CoE.
🎯 Requirements
- 6+ years in customer-facing roles (CS, consulting, etc)
- Experience driving success across consumption-based and seat-based models
- Technical fluency: AI/ML concepts, API integrations, software implementation patterns
- Experience explaining/demonstrating technical products to varied audiences
- Strategic mindset to identify growth opportunities and expansion plans
- Cross-functional collaborator representing customer needs; rallying teams
🎁 Benefits
- Annual salary: £125,000 – £165,000 GBP
- Equity donation matching (optional)
- Generous vacation and parental leave
- Flexible working hours and London office
🛃 Visa sponsorship
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