Related skills
customer success financial analysis saas agile leadershipπ Description
- Lead a team of 3-5 field reps and Enterprise customers.
- Partner with sales, services, product, support, legal, and ops.
- Implement CS strategy to drive acquisition, adoption, and expansion.
- Coach team to meet quarterly goals; boost retention and NNACV; forecast.
- Build senior customer relationships with a GTM mindset; secure commitments.
- Drive programs for successful implementations and measurable value.
π― Requirements
- Proven track record of success in SaaS/enterprise software.
- Strong business acumen and executive communication.
- Financial expertise across business, finance, and strategy.
- Analytical thinker with data-driven decision making.
- Experience leading teams and setting clear objectives.
- Customer-focused with senior-level relationship management.
π Benefits
- Winning culture with development and rewards.
- Inclusive, diverse, and values-driven environment.
- Opportunity to work with Fortune 50 customers and leaders.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest β finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!