Related skills
payments fintech cryptocurrency chargebacks disputes๐ Description
- Perform manual reviews of accounts and transactions to assess fraud risk.
- Investigate and respond to fraud-related activity in real time.
- Handle disputes end-to-end, including investigation and evidence prep.
- Make risk-based decisions across fraud and disputes workflows.
- Identify fraud and chargeback patterns; contribute to rule improvements.
- Collaborate with cross-functional teams and external partners.
๐ฏ Requirements
- 2+ years in fraud ops, manual reviews, and chargebacks/disputes in fintech/payments.
- Experience across fraud investigations and disputes workflows.
- Understanding of chargeback lifecycle and reason codes.
- Strong knowledge of fraud signals, transaction analysis, and decision frameworks.
- Detail-oriented with strong analytical mindset.
- Hands-on experience with crypto products (buying, wallets, exchanges).
๐ Benefits
- Competitive salary package.
- Equity and pay-for-performance equity bonus.
- Private healthcare benefits.
- Unlimited holidays.
- Remote working allowance and home office setup.
- Annual training budget and remote company offsites.
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