Related skills
forecasting account management data analysis customer success negotiation📋 Description
- Own renewal management for a large customer base.
- Renew and invoice current customers, driving cash flow.
- Guide customers through the renewal journey before expiry.
- Mitigate account risk with Sales and CS to protect renewals.
- Forecast renewal rates using usage and customer feedback.
- Deliver excellent renewal experiences to ensure on-time invoicing.
🎯 Requirements
- Bachelor’s degree
- Experience managing a book of business and leading negotiations.
- Desire to pursue a commercial-oriented and team leadership career.
- Desire to improve processes and work through ambiguity.
🎁 Benefits
- Competitive salary and bonuses.
- Wellness reimbursement quarterly.
- Monthly allowances.
- Experience bonus annually.
- Access to Qualtrics ERGs and communities.
- Hybrid work model: in-office 3 days a week.
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