Analyst, Renewal Management

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

forecasting account management data analysis customer success negotiation

📋 Description

  • Own renewal management for a large customer base.
  • Renew and invoice current customers, driving cash flow.
  • Guide customers through the renewal journey before expiry.
  • Mitigate account risk with Sales and CS to protect renewals.
  • Forecast renewal rates using usage and customer feedback.
  • Deliver excellent renewal experiences to ensure on-time invoicing.

🎯 Requirements

  • Bachelor’s degree
  • Experience managing a book of business and leading negotiations.
  • Desire to pursue a commercial-oriented and team leadership career.
  • Desire to improve processes and work through ambiguity.

🎁 Benefits

  • Competitive salary and bonuses.
  • Wellness reimbursement quarterly.
  • Monthly allowances.
  • Experience bonus annually.
  • Access to Qualtrics ERGs and communities.
  • Hybrid work model: in-office 3 days a week.
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