Related skills
json sql workflows yaml playbooks📋 Description
- Investigate and resolve technical issues using SQL across tables
- Read YAML/JSON workflow configs to identify failures
- Own client requests end-to-end; meet SLAs
- Document findings with reproducible steps and playbooks
- Partner cross-functionally; provide context and actionable asks
🎯 Requirements
- 3+ years in technical support or ops analysis with SQL
- Diagnose complex issues in production environments
- Experience supporting B2B clients, ideally in financial services
- Strong SQL skills: JOINs, aggregations, filters
- Workflow analysis: read YAML/JSON configurations
- Ownership mindset and ability to drive improvements
🎁 Benefits
- Culture of ownership and continuous learning
- Cross-functional collaboration across teams
- Opportunity to build scalable client systems
- Process improvements with measurable impact
- Clear, proactive client communications
- Growth opportunities in financial services domain
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