Related skills
dynamodb s3 python react.js api gateway📋 Description
- Test Amazon Connect voice and chat flows end-to-end
- Validate IVR prompts, routing, and agent transfers
- Validate chat workflows: initiation, assignment, session handling
- Validate data flow: contact/session attributes across interactions
- Verify queue routing, priority, escalation
- End-to-end journey test: IVR, queue, agent, chat, routing profiles
🎯 Requirements
- Bachelor's degree in CS/Engineering or related
- 3–6 years software testing experience
- Hands-on Amazon Connect testing
- Strong troubleshooting and analytical skills
- Experience with AWS services: Lambda, API Gateway, DynamoDB, S3
- React.js and Python; Postman for API testing
🎁 Benefits
- Competitive salary
- Strong insurance package
- Learning and development resources
- Growth opportunities
- Hybrid work environment
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