Related skills
jenkins postman jmeter loadrunner gitlab ci/cd📋 Description
- Lead QA across Amazon Connect deployments
- Expert in Amazon Connect testing, IVR validation, load testing
- Understand omni-channel and conversational AI
- Collaborate with cross-functional teams to deliver quality releases
🎯 Requirements
- Deep experience in Amazon Connect testing, IVR validation, load/perf testing
- Proficient with CI/CD tools: Jenkins, GitLab CI/CD, CodeDeploy
- Strong API testing with Postman; AWS services (Lambda, S3, DynamoDB, IAM)
- Knowledge of Agentforce, Lex, DialogFlow, and NLP/NLU concepts
- Experience with IVR automation tools: Bespoken, Cyara, Hammer
- Lead SIT/UAT with defect management (JIRA, Qtest)
🎁 Benefits
- Remote and in-person options; unified team culture
- Travel up to 25% for certain roles
- Flexible schedule; trust-based work culture
- Collaborative environment with executive town halls
- Team celebrations and events
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