Related skills
jenkins postman jmeter loadrunner load testing📋 Description
- Lead QA for Amazon Connect deployments
- Design and execute test plans for Connect flows
- Validate omni-channel routing and CCP states
- Test VUI and conversational flows across channels
- Validate AI/NLU platforms (Agentforce, Lex, DialogFlow)
- Ensure API integrations and automated CI/CD tests
🎯 Requirements
- Expertise in Amazon Connect testing and IVR validation
- Load/performance testing with JMeter, LoadRunner, or NeoLoad
- CI/CD pipelines: Jenkins, GitLab CI/CD, CodeDeploy
- AWS services: Lambda, S3, DynamoDB, IAM
- Experience with AI agents: Agentforce, Lex, DialogFlow
- Strong API testing with Postman; CCP, WFM integrations
🎁 Benefits
- Remote and in-person options; HQ in Massachusetts
- Travel up to 25% for eligible roles
- Flexible, trust-based work culture
- Collaborative, transparent leadership and town halls
- Team celebrations and friendly, fun culture
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