About us:

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning…

We’re looking for a Contract Manager to support the day-to-day management of our contractor workforce across multiple client accounts. The role focuses on contractor coordination, accurate reporting, and structured escalation, ensuring smooth operations and a consistent, high-quality contractor experience.

You’ll manage the full contractor lifecycle (onboarding, engagement, weekly reporting, and offboarding) and act as a central coordination point between contractors, HR, Finance, Account Leads, and Operations. The role ensures clear communication, compliance, data accuracy, risk visibility, and efficient, repeatable processes across all accounts.

Required skills:

Strong organisational and administrative skills in a high-volume, fast-paced environment
Excellent attention to detail and ability to maintain accurate records
Clear, professional written and verbal communication
Experience working across HR, Finance, Operations, and Delivery teams
Comfortable reviewing reports and identifying risks, trends, and early warning signs
Strong judgement around escalation and issue routing
Confident using Microsoft 365 (Excel, Outlook, Teams, SharePoint)
Experience using PowerBI or similar reporting tools

Key responsibilities & duties include:

Coordinate contractors across multiple client accounts and act as their primary operational point of contact
Ensure contractors understand processes, expectations, and reporting requirements
Manage onboarding and offboarding, ensuring documentation, access, reporting lines, and compliance requirements are completed on time
Review weekly contractor updates and dashboards, identify risks, blockers, or sentiment changes, and apply RAG status
Escalate issues to HR, Finance, or Account Leads as appropriate, and track them through to resolution
Maintain accurate contractor records, rosters, lifecycle dates, and compliance documentation
Monitor contractor engagement and flag emerging risks or patterns early
Provide regular summaries and operational insights to internal stakeholders
Support consistent contractor processes across accounts and contribute to continuous process improvement

Desirable skills:

Experience in MSP, IT services, or contractor-led delivery environments
Exposure to IT delivery teams or Agile ways of working
Familiarity with contractor compliance, invoicing, timesheets, or workforce reporting tools

What’s in it for you:

An opportunity to join a fast-growing company
Options for career advancement
Learning and development opportunities
Flexible working environment
Competitive salaries based on experience

Equal Opportunity Employer:

Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.

If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!

Not for you?

Check out all of our open positions in our careers page

and follow us on LinkedIn

for future opportunities.

P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers.

All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.

Your personal data

Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR).We will comply with data protection law and principles, which means that your data will be:

Used lawfully, fairly and in a transparent way
Collected only for valid purposes and not used in any way that is incompatible with those purposes
Relevant to the purposes we have told you about and limited only to those purposes
Accurate and kept up to date
Kept only as long as necessary for the purposes we have told you about
Kept securely

If you would like to contact us about your data, please use the following address:info@amach.com

Operations Contract Manager

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