Sales Support & Administrative Assistant

Position Overview:
We are looking for a proactive and detail-oriented Sales Support & Administrative Assistant to work closely with the Co-Founder of AlterCall and our sales team. This role is ideal for someone who thrives on organization, clear communication, and persistence. While not a sales role, this person will act as a trusted partner—helping to manage the Co-Founder’s pipeline, coordinate activities, and ensure follow-ups are executed on time. The right candidate will be comfortable engaging with clients, answering basic product-related questions, and stepping in to keep conversations moving until the Co-Founder is available.

Key Responsibilities:

• Pipeline & Activity Management

  • Track the Co-Founder’s sales pipeline and help manage priorities for outreach and follow-ups.

  • Ensure timely reminders for calls, meetings, and next steps to keep sales activities on pace.

  • Support with collecting payments and resolving client requests in a professional, timely manner.

• Client Communication & Support

  • Communicate directly with prospects and clients to answer basic product-related questions.

  • Follow up persistently and attentively on outstanding tasks, meetings, or deliverables.

  • Provide interim support in conversations (e.g., covering for a few minutes until the Co-Founder can join).

• Administrative Support

  • Manage the Co-Founder’s calendar, scheduling, and coordination of meetings.

  • Handle emails, calls, and inquiries with professionalism and clarity.

  • Maintain and update CRM records, client information, and documentation.

  • Prepare reports, notes, and meeting summaries as needed.

Requirements

• Bachelors in Business Administration or related field

• Strong organizational and time-management skills with the ability to juggle multiple priorities.

• Excellent verbal and written communication skills; confident in client-facing interactions.

• Tech-savvy with proficiency in MS Office Suite and/or Google Workspace; CRM experience a plus.

• Persistent, detail-oriented, and proactive in managing tasks without constant direction.

• Ability to work independently while staying aligned with team priorities.

• Professional, adaptable, and able to handle sensitive or confidential information.

Preferred Skills (Nice to Have):

• Experience with CRM or sales tools (e.g., Salesforce, HubSpot, or similar).

• Background in administrative support for sales or business development teams.

• Basic financial coordination (e.g., collecting payments, sending invoices).
  
  
  Job Type: Full-time

  Location: Remote

  Reports To: Co-Founder of AlterCall

  Compensation: $3,000 month plus benefits company covers 70%