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Associate, Client Service, Mandarin Speaker, 2026

Added
21 days ago
Location
Type
Full time
Salary
Not Specified

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Associate, Client Service, Mandarin Speaker, 2026 – AlphaSights

AlphaSights is a leading knowledge services company that connects clients with subject-matter experts to glean insights for decision making. This full-time role is based in Hong Kong and requires Mandarin language proficiency.

Role overview

As an Associate in Client Service, you will be the primary point of contact for Mandarin-speaking clients, coordinate with internal researchers, and help ensure timely and accurate delivery of insights.

Responsibilities

  • Serve as a client service representative for Mandarin-speaking clients
  • Coordinate with researchers and internal teams to fulfill client requests
  • Ensure timely delivery of insights and high-quality client experience
  • Maintain clear, professional communication in Mandarin and English
  • Support onboarding and ongoing success activities with clients

Requirements

  • Fluency in Mandarin; professional proficiency in English
  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities
  • Ability to work in Hong Kong
  • University degree or equivalent

What we offer

  • Competitive compensation and benefits
  • Structured development program and exposure to a global client base
  • Dynamic, collaborative work environment

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