Interview Scheduling Specialist

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:Expert Insights, AlphaSense’s expert interview transcript library, is a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what’s truly important about a company at each moment in time. Expert Insights’ library of over 35,000 transcripts is the market’s broadest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.

The Interview Scheduling Team is looking for temporary employees to provide support to the Directed Content team, enabling more efficient scheduling for the Expert Transcript Library. 

About The Role: You will work alongside the Interview Scheduling team and play a role in facilitating speed and efficiency in the scheduling of experts.

• Detail oriented 
• Consistent contributor
• Team player
• Eager learner
• Experience working with G-Suite and Trello

What You’ll Do: 

• Coordinate, schedule, and monitor interviews between experts and client contributors.
• Communicate with experts and client contributors to gather availability and preferences for interview times.
• Confirm and communicate interview details, including location, format, and participants.
• Handle rescheduling requests and adjustments to interview schedules as needed.
• Collaborate with various stakeholders, such as CC team and expert experience team, to align on interview logistics.
• Utilize scheduling tools and software to streamline the interview scheduling process.
• Provide timely and professional communication to all parties involved in the interview process.
• Handle multiple interview schedules simultaneously, ensuring efficiency and accuracy.
• Troubleshoot and address any scheduling conflicts or issues that may arise.
• Maintain confidentiality and handle sensitive information related to interviews and candidates.
• Stay organized and detail-oriented to prevent scheduling errors and ensure a positive experience.
• Adapt to changes in priorities and scheduling requirements, demonstrating flexibility in a fast-paced environment