Lead fulfillment center ops: inbound, put-away, picking, packing, shipping, and returns.
Deliver high service levels for same-day/next-day fulfillment and peak-season demand.
Ensure high order accuracy, fast cycle times, and consistent customer experience.
Own peak planning and capacity management; manage labor forecasting and staffing.

🎯 Requirements

Bachelor's degree; Master's preferred.
8-12+ years of ops leadership in ecommerce.
Proven multi-shift team leadership in fast-paced env.
Deep knowledge of ecommerce fulfillment and last-mile.
Strong data-driven decision making and KPI management.
Experience leading automation, technology, and change initiatives.

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