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Payer Relationship Manager at Alma

Alma is seeking a Payer Relationship Manager to join our team. This remote role focuses on managing payer relationships for a fast-growing company delivering software solutions in healthcare payments. You will work closely with product, operations, and finance to ensure payer satisfaction and smooth onboarding. Location: Remote (North America).

About Alma

Alma builds modern software solutions to optimize payer relationships in healthcare. We value collaboration, initiative, and a customer-first mindset.

Role Overview

As a Payer Relationship Manager, you will be responsible for developing and maintaining strong relationships with payers, guiding contract processes, and ensuring timely resolution of payer inquiries. You will partner with cross-functional teams to align payer needs with product and operations initiatives.

Responsibilities

Develop and maintain strategic relationships with payers
Coordinate payer onboarding, contract processes, and issue resolution
Collaborate with product, operations, and finance to meet payer needs
Monitor payer satisfaction metrics and drive improvements
Provide payer insights to inform product and pricing strategies

Qualifications

3+ years in payer relations, healthcare payments, or related field
Strong communication, negotiation, and analytical skills
Ability to work cross-functionally in a fast-paced environment

Benefits

Competitive compensation
Remote-friendly policies
Health benefits and ongoing professional development

Application

Apply via the listing on Greenhouse: Alma – Payer Relationship Manager

Alma