About AllTrails

AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us!

This is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.

What You’ll Be Doing:

Serve as our in-house MDM expert

Own lifecycle and asset management and streamline equipment policies across the company

Partner with people team in ensuring employees have a smooth onboarding and offboarding experience

Provide ad-hoc IT Support to all of our employees in a primarily Mac based environment

Office Network updates, LAN, etc

Provide audio and visual support in office conference rooms

Support organizational security and productivity initiatives

Vendor relationship management

Automating repetitive tasks

Requirements:

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience

2-5 years of experience working in IT operations

Strong hands on experience with MDM (e.g., Kandji, JAMF, Jumpcloud) - managing both Mac and Windows

Good working knowledge of: IDP Solutions (e.g., Okta), Asset Management tools, Zoom, Slack, Atlassian, Google Workspace

Experience leading and managing IT projects autonomously

Evangelizing IT best practices throughout organizations

Willing to work 1 day a week at our HQ in San Francisco

Cross functional team player with a track record of building positive relationships with peers and others within your company

Ability to deal with some amount of ambiguity and a need for little to no guidance

Bias for actions

Humility, empathy and open-mindedness - no egos

AI Native: You naturally incorporate AI tools to enhance your work. You’re comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making

Bonus Points:

Passion for the outdoors

Scripting of any languages

Experience with AWS and/or Google Cloud Services

Our Commitment to You:

A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity

Physical & mental well-being including health, dental and vision benefits + a monthly stipend for wellness expenses

Trail Days: First Friday of each month off to hit the trails!

Unlimited PTO

Flexible parental leave

Remote employee equipment stipend to create a great remote work environment

Annual continuing education stipend

Discounts on subscription and merchandise for you and your friends & family

An authentic investment in you as a human being and your career as a professional

Additional Information

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

AllTrails participates in the E-Verify program for all remote locations.

By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice.

Compensation

This range represents a good faith estimate of a successful candidate’s starting salary which is determined based on a variety of factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case.

IT Engineer II

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