Customer Service Sales Representative

📋 Description

• Handle incoming calls in a busy call center.
• Provide efficient, professional customer service.
• Gather info, identify travel needs, and advise actions.
• Make changes to reservations and accommodate requests.
• Upsell ancillary options when appropriate.
• Some off-phone support via chat or email.

🎯 Requirements

• High School Diploma or GED.
• At least 6 months customer service experience.
• Authorized to work in the US.
• Must pass a criminal background check.
• Basic computer skills; 30 wpm typing.
• Excellent verbal and written communication.

🎁 Benefits

• Full-time benefits: profit sharing and medical/dental/vision/Life/Disability.
• Medical Travel Reimbursement.
• 401K with employer match.
• Employee Stock Purchase Plan.
• Flight benefits.
• Paid vacation, holidays, and sick time.