Related skills
account management customer success saas cross-functional collaboration product training📋 Description
- Drive post go-live adoption and value to ensure success and growth.
- Lead user enablement by conducting product trainings.
- Collaborate with Solutions Architects to guide customers through project management and tech needs.
- Provide proactive recommendations to optimise platform usage.
- Maximise adoption of product features to drive value.
- Document and articulate ROI from our solution.
🎯 Requirements
- Fluency in English
- Secondary language beneficial
- 2-3 years in customer success, account management, or SaaS project management
- Experience managing a portfolio of accounts with a highly technical product
- Proven ability to build relationships and communicate at all levels
- Ability to set priorities, drive decisions, and close on recommendations
🎁 Benefits
- Flexible workplace model
- Remote or hybrid options available
- Global offices in Paris, NYC, London, Sydney and Bucharest
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