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Risk & Collections Manager – MENA & Africa

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce excel erp sap powerpoint

Are you ready to join our digital revolution journey?

At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

We are looking for a

Risk & Collections Manager

to support our team in Cairo!

The Risk & Collections Manager is responsible for end-to-end credit risk and collections management across the MENA and African regions. The role combines credit decisioning, portfolio risk oversight, and collections leadership, with direct responsibility for managing the CCR (Credit Control & Collections) team. The position requires strong cross-functional collaboration, people leadership, and alignment with global credit governance.

What you'll do:

  • Evaluate client and business-purpose credit requests in line with global Credit Risk Policies and Guidelines for MENA & Africa.
  • Analyze financial statements, credit reports, and other data to assess cash flow, liquidity, leverage, and balance sheet ratios.
  • Identify and articulate credit risks, recommend limits, payment terms, or alternative solutions, and escalate complex cases to the Global Credit Committee.
  • Assess geopolitical, macroeconomic, and jurisdictional risks impacting domestic and cross-border clients.
  • Negotiate credit limits and terms with Sales and propose alternative structures when appropriate.
  • Own portfolio management, ensuring exposures remain within approved risk appetite.
  • Lead collections strategy, drive timely recovery, reduce aging, and manage escalations including account suspensions, repayment plans, and legal actions.
  • Directly manage the CCR team: prioritize workloads, monitor performance, provide coaching, and ensure consistent policy application.
  • Foster a high-performing, accountable, and collaborative team culture.
  • Collaborate cross-functionally with Sales, Finance, Legal, Onboarding Hub, and external partners to ensure smooth credit and collections processes.
  • Support process improvements, SAP/ERP implementations, and risk/collections optimization projects.
  • Utilize SAP and Salesforce for credit approvals, collections tracking, and reporting.
  • Participate in regional or global projects as assigned.
  • What you need for this role:

  • Bachelor’s or Master’s degree in Finance, Accounting, Economics, or Business Management.
  • 1–6 years of experience in credit risk, collections, banking, or financial services; emerging markets experience is a plus.
  • Proven experience in credit analysis, portfolio risk management, and collections oversight.
  • Prior people management or team leadership experience preferred.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication skills with the ability to influence stakeholders at all levels.
  • Ability to work in a high-volume, fast-paced environment while meeting quality and timing targets.
  • Proficiency in Microsoft Excel, Word, and PowerPoint; SAP, Salesforce, or other ERP system experience is a strong advantage.
  • Highly organized, detail-oriented, and team-focused with a strong ownership mindset.
  • What will make us really love you:

  • You bring a track record of success in a similar role, with hands-on experience.
  • You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
  • You anticipate challenges before they arise and take initiative to find effective solutions.
  • You have an eye for detail.
  • You thrive on teamwork but also bring a driven, goal-oriented spirit.
  • You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
  • You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
  • What you'll love about us:

  • We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
  • Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
  • Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
  • We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
  • Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
  • At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
  • Additional Information

    #ALEPH

    Why Join Us?

    Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

    We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

    “Share our similarities, celebrate our differences.” – M. Scott Peck

    #ALEPH

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