Inbound Sales 🇫🇷

🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 35K+ companies of all sizes, serving more than 950+ members, and have reached 680M+ in ARR.

Our team of 700+ people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

Mission is the Boss: long-term thinking, seeking our mission success above all else.

Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.

🏆 How we build excellence — We hire the best people and give them platform to succeed

Champions of excellence: extremely high standards and talent density.

Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.

Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously

🤝 How we grow together — We help each other improve through honest feedback and bold thinking

Optimistic alchemy: optimists who collaborate with genuine care and support teammates.

Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally

Bold & creative contrarians: think differently to achieve greatness, try new approaches

⚡ How we move fast — We fight complexity and focus on what matters most

Disciplined in execution: taking decisive actions with focus that compounds success over time

Fight for simplicity: only high impact processes, smart frugality

⚡ The Inbound Sales 🇫🇷 role

We're growing our Inbound Sales team in France.

Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals).

You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers.

At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). 

We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.

What does make this role exciting :

• You will close deals every single day of the year, which is very stimulating!

• The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements

• You will help building the playbook of best practices to close deals in one shot

• You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members

• You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects

• We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market!

⭐ You will be a great fit for this role if you: 

• Have 1-2 years of experience in a Sales role including closing experience

• Have full working proficiency in French (C2 and above), and advanced level in English

• Are highly organized with exceptional follow-up skills

• Show a great balance between Active Listening and Assertiveness when interacting with your prospects

• Have natural empathy and are passionate about understanding and solving prospects' problems

• Have a positive attitude and ability to collaborate in a small team

• Have a desire to learn fast and make an impact from day 1

For this opportunity, we are aiming to hire within the A2-B1 level range.

Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.

🙌   Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

• Fair rewards. Generous equity packages complement your base salary.

• Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and flexible working hours. Organize your  time as you  wish.

• Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.

• Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)

• Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

• Parental leave. Extended parental leave for all new parents.

Important note: we hire people not roles. 

After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!

Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.