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customer support french b2b english healthcare📋 Description
- Transform member requests into delightful experiences
- Provide meaningful solutions with swift responses
- Deliver crystal-clear information and transparent guidance
- Master the French healthcare system and advise B2B partners
- Lead and shape Care projects to improve outcomes
🎯 Requirements
- Genuine passion for helping others and solving member challenges
- Master French and English (written and spoken)
- Navigate technology and digital tools with confidence
- Connect with members across email, chat, and phone
- Empathy and a calm presence in every interaction
- Bonus: Understanding the French healthcare system
🎁 Benefits
- Fair rewards with equity packages for permanent contracts
- Flexible Office: HQ, co-working hubs, or full remote with equipment sponsorship
- MacBook Pro, monitor, keyboard, headphones, and more tools
- Flexible vacation policy and working hours
- Comprehensive healthcare insurance for you and your children
- Extended parental leave for new parents
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