Related skills
gitops customer success devops kubernetes cloud native📋 Description
- Manage a portfolio of strategic accounts across the customer lifecycle.
- Build relationships with customers and act as trusted advisor.
- Lead strategic meetings and Executive Business Reviews.
- Drive implementation and onboarding to accelerate time to value.
- Develop and nurture customers for advocacy and partnership.
- Define and track business/technical goals, KPIs, and success metrics.
🎯 Requirements
- 2+ years of experience in Customer Success, Technical Account Mgmt, or similar.
- Experience working with clients of all sizes.
- Strong written and verbal comms; explain tech to engineers/executives.
- Self-starter; able to work independently in a remote environment.
- Curious; eager to learn and adapt in a fast-paced setting.
- Willingness to travel as needed.
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