Chief of Staff (CDMX office)

About the position

The Chief of Staff (CoS) will be a key enabler of the CEO, ensuring operational efficiency, alignment, and execution across the organization. This role requires a hands-on leader who thrives in complexity, builds processes from first principles, and leverages AI and automation to enhance efficiency. The CoS will oversee planning, accountability, and strategic execution, holding a deep understanding of Airtm’s platform from both an operational and financial perspective. This role serves as a stepping stone to a future Chief Operating Officer (COO) position.

Ideal candidates

Ideal candidates are former top-tier consultants (McKinsey, BCG, Bain, or similar) or experienced product managers with exceptional problem-solving skills, a strong operational mindset, and the ability to simplify complexity into actionable strategies. An MBA is preferred but not required.

Key Responsibilities

• Strategic & Operational Leadership: Partner with the CEO to execute high-priority initiatives and ensure cross-functional alignment.
• Develop and refine internal processes, driving accountability and efficiency at all levels.
• Manage planning cycles, track execution, and enforce strategic discipline across the leadership team.
• AI-Driven Process Optimization: Naturally drawn to and experienced with AI, staying current with the latest tools and trends including autonomous agents, DeepResearch, Replit, and related platforms.
• Implement automation to streamline CEO functions and broader organizational processes.
• Optimize workflows using AI and data-driven insights to enhance operational performance.
• Platform & Financial Oversight: Build and maintain a deep understanding of Airtm’s platform, ensuring operational and financial sustainability.
• Continuously assess which areas of the platform require the most support and dive into the core of the issue to solve it autonomously.
• Align strategic execution with financial goals, working closely with the CFO on resource allocation and business optimization.
• Scaling & Growth Enablement: Structure Airtm for scalability, ensuring processes and execution frameworks can support rapid growth.

Key Qualifications

• 7-12 years in strategy, operations, product management, or consulting (e.g., McKinsey, BCG, Bain, or similar) with leadership experience in high-growth environments.
• Proven ability to simplify complex problems, build perspectives from scratch, and execute effectively.
• Proficiency in SQL, statistics, and financial modeling to drive data-informed decision-making.
• Strong process optimization and AI-driven automation expertise.
• Highly analytical, adaptable, and execution-focused, with a bias for hands-on problem-solving.
• Passion for Airtm’s mission and financial empowerment in emerging markets.

Why Join Airtm?

This is a unique opportunity to shape the operational backbone of a high-growth fintech company and fast-track into a future COO role. You’ll work directly with the CEO on strategic execution, optimize processes with cutting-edge AI, and drive the next phase of Airtm’s evolution.

Join us in building the financial infrastructure that empowers digital entrepreneurs worldwide!

Applications from candidates outside CDMX will not be considered.