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Senior Product Manager

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Full time
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Hey there! Thanks for stopping by. We’re Airtasker, the tech company that connects people who need to get things done with those who have the skills to do it.

Our mission is to empower people to realise the full value of their skills. This doesn’t just apply to those who use our product. It’s also for our whooooooole team of go-getters who bring the product to life and deliver impact to our community on a daily basis. Because we believe work (and life) is always better when you truly know and appreciate your strengths and skills.

We’re looking for a Senior Product Manager to join our team and help shape the future of our marketplace experience. This isn’t your typical product environment because our product is as much the marketplace as it is the software experience, and that comes with unique dynamics, tradeoffs, and constraints. You don’t need to be a marketplace expert, but you should have a strong product mindset and a curiosity to engage with the mechanics that make marketplaces tick.

You’ll play a critical role in shaping the future of our marketplace, driving high-impact bets, and working across the company to deliver experiences that are cohesive, commercially sound, and deeply grounded in user reality.

What you'll do:

  • Lead the end-to-end product development for critical marketplace initiatives, from zero-to-one bets to optimising existing mechanics.

  • Validate ideas quickly and cost-effectively by using lean, manual, and scrappy methods when needed to get early signal.

  • Develop a clear perspective on how the features you build will evolve over time, ensuring that individual workstreams contribute to a cohesive and long-term user experience.

  • Collaborate closely with cross-functional teams such as design, engineering, data, and marketing to build great products, providing direction while creating space for others to contribute meaningfully.

  • Develop a strong understanding of both the demand and supply sides of the marketplace and design features that help maintain system balance.

  • Make thoughtful tradeoffs between user experience, business outcomes, and operational constraints to deliver practical and effective solutions.

  • Act as a champion for product marketing and storytelling to ensure the products we build are clearly understood, widely adopted, and genuinely valued by users.

  • Encourage healthy debate, challenge assumptions, and foster a culture of rigorous but pragmatic product thinking.

We'd love to hear from you if you tick some of these boxes:

  • Has strong product judgment and a bias to action. You balance data, insights, and entrepreneurial instinct to make smart decisions, and you move quickly and decisively without sacrificing the quality of your thinking.

  • Is a hands-on operator who hustles to validate ideas. You're unafraid to pick up the phone, mock something up, or test hypotheses in the scrappiest, leanest way possible to find early signal and move fast.

  • Thinks in systems, not just features. You understand how small changes impact a larger marketplace and bring a deep respect for the forces of supply and demand, knowing that success comes from maintaining a dynamic equilibrium.

  • Brings commercial awareness and multidimensional thinking. You’re comfortable with incentives, tradeoffs, and messy real-world constraints, blending product, strategy, user insight, and go-to-market thinking to build products that work.

  • Leads with clarity while empowering others. You create direction for your team, value autonomy, and know how to zoom in on tactical detail while keeping sight of bold, long-term opportunities.

Bonus points for:

  • Experience working in high-growth or early-stage marketplace businesses.

  • A background that includes more than just product

  • Comfort navigating ambiguity and creating structure from scratch.

  • A track record of building products that delivered both user value and commercial impact.

Our People Experience:

Our people team at Airtasker are dedicated to designing an industry leading people experience. This means creating an environment where you are empowered to do your best work and realise the full potential of your skills.

Thriving

  • Hybrid working - when it comes to working, there’s no “one size fits all” approach, with Airtasker you choose the environment that helps you do your best work.

  • Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth.

  • Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes centre stage.

  • Wellbeing support - our Employee Assistance Program provides confidential access for our people to GPs, dieticians, counselling and mental health specialists, providing essential support whenever needed.

  • Airpowerment Fund - we provide a $200 allowance to spend on anything that supports your health & wellbeing.


Rewarding

  • Airtasker credits - it’s a great feeling to get things done. Even greater when you get $800 worth of credits every year to help you check off your to-do list and connect with our community of Taskers.

  • Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills.

  • Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year.


Belonging

  • DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker.

  • Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you.


Growing

  • Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and budget allowances to invest in your growth.

  • 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth.

  • Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about.


Celebrating

  • Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy.

  • Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote.

  • Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate.


At Airtasker we believe in culture add - that each person is different and has their own background, learnings and unique experiences that can add to the Airtasker cultural tapestry. We pride ourselves on our inclusive culture, and encourage applications from people of all backgrounds.

To all recruitment agencies and talent suppliers: Airtasker does not accept unsolicited resumes. Airtasker is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our job postings or directly to our managers. If you are on our supplier list and have terms in place, ensure you work alongside our internal TA team and do not send resumes directly to managers.

#LI-TR1 #LI-Hybrid

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