Related skills
macos hospitality google suite multilingual live chat📋 Description
- Complex case management across all channels
- Interact with customers via live chat, phone, messaging
- Own end-to-end resolution for assigned cases
- Demonstrate ownership and good judgment
- Provide personalized, high-quality support
- Collaborate with senior stakeholders across teams
🎯 Requirements
- 3+ years in multicultural customer service teams
- Hospitality experience is a plus
- Experience engaging with executive stakeholders to resolve conflicts
- Weekend/evening shifts required, 9 hours per day
- Excellent verbal and written communication with empathy
- Proficient with Apple Mac OS, Google Suite, and CRM systems; English required
🎁 Benefits
- Full-time remote role based in Canada
- Work with Luxury/Premium Airbnb segments
- Inclusive, supportive team culture
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!