Customer Success / Delivery Manager - Wildfire Mitigation Practice (WMP)

This role is responsible fordelivering WMP projects with quality, managing customer relationships, and establishing scalable processesfor future growth. In this role, you’ll work closely with wildfire experts, utility executives, and our technology team to accelerate plan creation, standardize templates, and build a scalable WMP services organization.

You’ll also play an important role in leveraging existing AI frameworks to structure and automate WMP processes. You won’t be building models yourself, but you’ll work with our tech team to apply tools and frameworks that enable automation and, over time, help productize the process.

This is a great fit for someone who thrives at the intersection ofcustomer delivery, process design, and technology enablement- with the intellectual curiosity and organizational skills to make a lasting impact.

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.

We offer a competitive base pay range for this full-time position, which is between $160,000 and $200,000 per year. This range reflects the anticipated base salary for new hires. We strive to ensure our compensation packages are equitable and aligned with industry standards. Your recruiter can share more about compensation during the hiring process.

We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.