Related skills
apis sdks fine-tuning embeddings openai api📋 Description
- Lead technical relationship with post-sale customers.
- Own account health, adoption velocity, and deployment success.
- Conduct enablement and configuration sessions across product portfolio.
- Identify and validate use cases by embedding with customer teams.
- Lead account level coordination across multiple workstreams; rollout planning.
- Build executive sponsor and technical stakeholder relationships; align goals.
🎯 Requirements
- 8+ years in technical customer-facing roles (e.g., account mgmt, GenAI consulting).
- Deep knowledge of OpenAI APIs, SDKs, embeddings, and fine-tuning.
- Translate technical concepts into clear business value.
- Embed with customers to map workflows and diagnose adoption challenges.
- Strong project and program management; lead multi-workstream initiatives.
- Comfort engaging with C-level stakeholders and technical teams.
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