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saas ai b2b workflows prompts📋 Description
- Own end-to-end delivery of AI agents from scope to launch and iterate.
- Define agent workflows, prompts, and behaviors for real customer needs.
- Hands-on in agent configuration, testing, and tuning for production quality.
- Lead delivery-focused customer engagements, including discovery and launch readiness.
- Monitor live agent performance and customer feedback, driving improvements.
- Drive KPIs, ensuring agents deliver measurable impact.
🎯 Requirements
- 2-3 years in solutions delivery, customer success, consulting, or product execution.
- Home services industry experience strongly desirable.
- Strong ownership mindset with bias toward action and follow-through.
- Experience with AI-powered systems, including prompts, workflows, or automation.
- Ability to translate ambiguous customer problems into executable requirements.
- Strong communication with technical and non-technical stakeholders.
🎁 Benefits
- Competitive salary
- Hybrid work environment (3 days/week in NYC office)
- Medical, dental, and vision benefits
- 401(k) plan + Match
- Flexible PTO
- Opportunity to build at a high-growth, mission-driven company
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