Related skills
low-code salesforce servicenow microsoft 365 llm📋 Description
- Partner with stakeholders to identify automation opps and translate into agent specs.
- Design end-to-end Claude-Cowork solutions: prompts, chains, connectors.
- Configure RAG and knowledge grounding; define refusal/hallucination behaviors.
- Build agents with Claude Projects, Claude Code, MCP connectors, and Agent SDK.
- Integrate agents with Microsoft 365, ServiceNow, Salesforce using MCPs/connectors.
- Author and maintain a Claude prompt library, skills, patterns for IT CoE.
🎯 Requirements
- 4+ years in technical or analytical roles (e.g., system analyst, PM, product manager).
- Hands-on with Claude or other major LLMs (e.g., ChatGPT, Copilot Studio).
- Strong prompt engineering and system prompt design.
- Familiarity with multi-agent and autonomous agent architectures.
- Experience with low-code automation platforms (Power Automate, n8n).
- REST, JSON, and webhooks literacy; read APIs and configure tools.
- Strong stakeholder management and communication.
- Fluency in English.
🎁 Benefits
- NiCE-FLEX hybrid model: 2 office days, 3 remote days.
- Global, growth-focused culture with internal opportunities.
- Equal opportunity employer with inclusive team.
- Chance to shape AI solutions across the organization.
- Competitive benefits and flexible work environment.
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