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javascript python rest apis webhooks middleware📋 Description
- Partner with Sales and Customer Success to translate customer requirements into technical solutions from evaluation through deployment.
- Lead technical discovery to map workflows and design agent architectures that deliver measurable value.
- Build and optimize AI agents by configuring workflows, writing and refining prompts, and tuning behavior.
- Own integrations between Zip AI agents and client systems using middleware and iPaaS platforms.
- Drive end-to-end implementations including scoping, documenting architecture, testing, and go-lives.
- Enable customer teams to manage and improve their agents for long-term self-sufficiency.
🎯 Requirements
- 5+ years in technical customer-facing roles (Solutions Architect/Engineer/Implementer).
- Hands-on experience building/deploying AI/LLM-powered solutions and prompt engineering.
- Strong technical credibility to lead architecture discussions with stakeholders.
- Experience with middleware/iPaaS, REST APIs, webhooks, and authentication protocols.
- Track record managing enterprise customer engagements and fast-paced deployments.
- Clear communication translating technical concepts for non-technical stakeholders.
🎁 Benefits
- Start-up equity
- Health, vision & dental coverage
- Flexible PTO
- Apple equipment plus home office budget
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