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stakeholder management ai cross-functional collaboration📋 Description
- Operate at the crossroads of AI product strategy, pre-sales, and customer success.
- Partner with Product Managers and Engineers, and GTM teams, to define and launch AI agents.
- The role blends strategic thinking with hands-on agent design, requiring fluency in business and technical execution.
- Serve as strategic partner to customers, supporting evolution, execution, and adoption of concrete AI initiatives.
- Convert business requirements into well-designed, high-performing AI agents.
- Lead delivery across multiple concurrent, high-visibility projects.
🎯 Requirements
- Bachelor's degree in Computer Science, Information Systems or related field.
- An MBA or similar experience combining technology and business operations is advantageous.
- Proven ability to juggle multiple high-stakes projects.
- History of rallying cross-functional teams toward delivery in demanding environments.
- Experience with conversational design principles and customer experience strategy.
🎁 Benefits
- Get deeply involved in building and launching AI agents at the leading edge of the industry.
- Collaborate daily with product and engineering teams pushing the boundaries of enterprise AI at NICE.
- Build a distinctive skill set spanning AI strategy, conversational design, and customer operations.
- Gain expertise that's in high demand across the market.
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