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product management stakeholder management ai conversational design engineering workflows📋 Description
- Operate at the crossroads of AI product strategy, pre-sales and customer success.
- Collaborate with product managers, engineers, and GTM teams to launch conversational AI agents.
- Lead delivery across multiple AI agent projects with visibility to customers and NiCE.
- Bridge tech and business stakeholders across the full development lifecycle.
- Shape agent behavior via conversational design, product intuition, and data.
- Surface data-driven actions to improve customer outcomes and internal decisions.
🎯 Requirements
- Bachelor's degree in Computer Science, Information Systems or related field (or equivalent experience).
- MBA or similar experience combining tech and business operations is a notable advantage.
- Proven ability to juggle multiple high-stakes projects.
- Solid grasp of software development fundamentals, product management, and engineering workflows.
- Not coding daily, but have enough technical depth to work with engineers and PMs.
- Experience with conversational design principles and deploying AI at volume.
🎁 Benefits
- Get involved in building and launching AI agents at the leading edge.
- Collaborate daily with product and engineering teams pushing enterprise AI at NiCE.
- Build a skill set spanning AI strategy, conversational design, and customer ops.
- Gain expertise in high demand, short supply across the market.
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