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product management data analysis cross-functional teams conversational ai ai agents📋 Description
- You\'ll operate at the crossroads of AI product strategy, (pre) sales and customer success.
- Work hand-in-hand with Product Managers and Engineers, and go-to-market (GTM) teams, to define, develop, and launch conversational AI agents that power large volumes of live customer interactions
- The role blends strategic thinking with hands-on agent design, requiring fluency in both business context and technical execution.
🎯 Requirements
- Bachelor\'s degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience).
- An MBA or similar experience combining technology and business operations is a notable advantage.
- Proven ability to juggle multiple high-stakes projects at once.
- History of rallying cross-functional teams toward delivery in demanding environments.
- Solid grasp of software development fundamentals, product management, and engineering workflows.
- You won\'t be writing code daily, but you need enough technical depth to hold your own alongside engineers and PMs.
🎁 Benefits
- Get deeply involved in building and launching AI agents at the leading edge of the industry.
- Collaborate daily with product and engineering teams pushing the boundaries of enterprise AI at NiCE.
- Build a distinctive skill set spanning AI strategy, conversational design, and customer operations.
- Gain expertise that\'s in high demand and short supply across the market.
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