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crm salesforce llms rag data lakes📋 Description
- Define and execute CPM AI Copilot strategy for retention & growth.
- Build AI-driven retention intelligence for Account Managers to reduce churn.
- Implement churn prediction and health scoring with data science integration.
- Design upsell and cross-sell insights within client portfolios.
- Automate Portfolio Review summaries to free CPM time for advisory.
- Capture CPM feedback to translate friction into technical requirements.
🎯 Requirements
- 3+ years in Product Management, focusing on Customer Success or fintech retention.
- AI/Technical Fluency: Knowledge of LLMs and RAG.
- Data-Driven: Experience with Salesforce CRM data and data lakes.
- Preferred: AI-first startup or high-growth AI product experience.
- Collaborative: Partner with data science and CPM teams.
🎁 Benefits
- Dedicated mentorship from experienced managers.
- Cutting-edge technology and tailor-made tools.
- Dynamic, supportive culture.
- Clear, accelerated career progression.
- Generous benefits package.
- Central office with excellent transport links.
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