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integrations apis knowledge management conversational ai omnichannel engagement📋 Description
- Design and build AI-driven customer engagement solutions across voice and digital channels.
- Work at the intersection of software engineering, AI agent development, and solution architecture.
- Translate complex business challenges into automated, scalable AI workflows.
- Prototype, deploy, and operate AI agents integrating with enterprise systems.
- Collaborate with customers and leaders to deliver omnichannel experiences.
🎯 Requirements
- Deep full-stack development expertise.
- Experience with AI agents, conversational AI, and knowledge management.
- Strong API design, integrations, and multi-system orchestration.
- Ability to design agent behaviors, prompting strategies, and workflow orchestration.
- Observability, testing, and performance optimization of AI agents.
- Excellent collaboration with customers and cross-functional teams.
🎁 Benefits
- Global, market-leading company with ongoing growth.
- Fast-paced, collaborative, creative environment.
- Internal career opportunities across roles, disciplines, and locations.
- Opportunity to work on AI-driven customer engagement at scale.
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