Related skills
salesforce apis apex genai llm📋 Description
- Design and build AI features in Salesforce Service Cloud and Agentforce
- Develop LLM prompts, workflows and guardrails for customer and agent use cases
- Integrate Salesforce AI with telephony, portals, automation and AI platforms
- Influence build-vs-buy decisions to maximize Salesforce capabilities
- Run experiments and pilots, tracking impact on key metrics
- Embed safety, governance and compliance across AI solutions
🎯 Requirements
- 5+ years’ experience in software engineering or platform development
- Salesforce Service Cloud, including Apex, Flows and integrations
- Practical GenAI or LLM-based production solutions
- APIs, system integrations and event-driven architectures
- Customer- and agent-first mindset with measurable impact
- Cross-functional collaboration with technical and non-technical stakeholders
🎁 Benefits
- Fully subsidised health insurance and pension matching
- 25 days annual leave and flexible working
- Option to work abroad for up to 20 days per year
- Health and mental health programmes (HeadsUp, EAP)
- Training and study support for development
- On-site canteen, parking, Bike to Work and TaxSaver
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