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jira chatgpt servicenow claude glean📋 Description
- Support onboarding and training for AI tools (Copilot, Glean, ChatGPT, Claude).
- Create and maintain training materials, FAQs, user guides, and best practices.
- Promote AI tool adoption through user support and enablement activities.
- Serve as primary contact for AI-related support requests.
- Document recurring issues and provide feedback for continuous improvement.
🎯 Requirements
- Bachelor’s degree in an accredited university (or equivalent).
- Minimum 2 years IT support, user enablement, training coordination, or similar.
- Experience with AI tools (Microsoft Copilot, Claude, ChatGPT, etc.).
- Experience delivering user training or onboarding sessions.
- Experience supporting SaaS or enterprise applications.
- Strong communication, presentation, customer service; familiar with ticketing (ServiceNow/Jira).
🎁 Benefits
- Comprehensive medical, dental and vision plans for you and dependents
- 401(k) with employer match, 529 Plan, HSA, Life Insurance, and LTD
- Competitive compensation
- Training and development programs
- Collaborative and cool culture
- Work-life balance and generous paid time off
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