Related skills
data analytics📋 Description
- Lead development of predefined data structures for CX interactions across channels.
- Validate data structures to meet precision and recall standards.
- Test evolving tools from Research that support data structure development.
- Provide feedback to Research/Product on tooling and data integration with CEA.
- Understand client requirements and how we can meet them.
- Some team members may work directly with clients as Subject Matter Expert.
🎯 Requirements
- 5+ years in consultative account/program management with BI/analytics.
- Experience using tech to build/analyze datasets for operational outcomes.
- Experience developing/positioning/quantifying operational recommendations.
- Excellent English communication, oral and written.
- Strong PowerPoint skills for diverse audiences.
- Ability to multitask and meet deadlines under competing priorities.
🎁 Benefits
- Join a global, market-leading company with growth opportunities.
- Fast-paced, collaborative, and creative work environment.
- Endless internal career opportunities across multiple roles and locations.
- Equal opportunity employer.
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